Little Garage Code of ethics

​​​Automotive Repair &  Maintenance 

professional auto mechanics that you can Count on.

4-117 Bow Meadows Crescent

Canmore, AB T1W-2W8

(403) 678-4115

why choose us

​At Little Garage Automotive Service, we offer competitive rates on car repair in Canmore, AB. We take quality automotive service and repair seriously, and take great pride in the positive feedback which we receive from customers about our services. If you are looking for an honest and affordable auto garage in Canmore, AB, you've come to the right place.

Little Garage Automotive Service is locally run and owner-operated. We are a friendly garage which gives every customer the opportunity of dealing directly with their car mechanic for their vehicle repairs. You can rest easy knowing that every employee is a competent, certified journeyman automotive mechanic with years of experience in the auto service and repair industry.

We operate as a general auto repair and service garage, meaning we take on any and all types of vehicle repair work. From electrical diagnostics, tune-ups, brakes, shocks, steering and suspension, exhaust, and cooling systems to more technical work such as engine repair and replacement, transmission replacement, timing belt replacement, cylinder head gasket repair and differentials. Big or small, we do it all at The Little Garage. 

It is our promise with every repair performed never to abuse the trust of our customers. We are honest about services required and repairs performed, and we provide accurate recommendations to every owner for which services are necessary in order to keep their vehicle driving safely on the road, as well as clearly define which are for preventative maintenance purposes. We provide our customers with information about their vehicles that is easy to understand, helping to guarantee a properly informed outcome to every repair.

The automotive service trade is always evolving, and requires a high level of commitment by auto repair shops to stay up-to-date with current technology. We strive to contribute in a positive manner toward the image which the public has of the trade. The quality of our product is a direct reflection of the care and respect which we hold for ourselves and the customer; whether it is an oil change service, brake repairs, timing belt, or new engine installation, we guarantee the same care to be taken with each customer.

We want every customer that comes through our door to feel that we are worthy of their business, and trust that their vehicles are in good hands. It is important to us at The Little Garage to abide by a respectable code of ethics when dealing with our customers.

Our promise to every customer:

-Little Garage Automotive will provide nothing but high-quality craftsmanship at a fair price.

-We shall use only those materials that are proven to be safe.

-To provide an accurate estimate or invoice that clearly identifies any used or re-manufactured parts, and company policies regarding warranty coverage on parts and labor. Replaced parts may be inspected upon request.

-To hold a sense of personal obligation to each customer.

-To recommend corrective and maintenance services, clarifying to the customer which services are required to correct existing problems and which are for preventive maintenance.

-To obtain prior authorization for any work done, in writing, or by other means satisfactory to the customer, before repairs are performed.

-To notify the customer if appointments or completion promises cannot be kept.

-To maintain customer service records for one year or more.

-To exercise reasonable care for the customer’s property while in our possession.

-To maintain a system for fair settlement of customer’s complaints.